FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, a continental breakfast is served.
• Is heating included in the price?
  Yes, central heating is included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  French, English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 there is no elevator.
• Are there quiet, private, romantic rooms?
  Yes, we are in the middle of a 3 acres wooded park.
• Are linens and towels provided or do I need to bring my own?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Not for the rooms the family suite has one terrace.
• Do the rooms/apartments have a balcony?
  No balcony.
• Do you have non smoking rooms/apartments?
  No the house is not smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  No, there is .
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no airconditioning.
• Is there a dining room where we could sometimes all dine together?
  No, there is no common dining room.
• Do you have an Internet/E-Mail point in the Property?
  No, but the Wifi connection is available.
• Is there a swimming pool? When is it open?
  Yes, there is a swimminh pool opened in warm season.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You may rent a car in town or at the train station or airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores all at walking distance.
• Are there vineyards nearby?
  Yes, Montlouis is a white wine,vineyards are 1 mile away
  from the house.
• Which is the nearest airport?
  Tours is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, but on request we can have someone to pick you up.
• Which is the nearest bus-stop?
  There is a bus stop behind the house.
• Which is the nearest railway station?
  Montlouis is the closest railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant inside the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, we have the Wifi connection.