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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm until 6pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
A continental breakfast in not included. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors, but we do not have the lift. - Are there quiet, private, romantic rooms?
There are private and romantic rooms. - Do the rooms/apartments have a terrace/courtyard?
Some of our rooms have a terrace. - Do the rooms/apartments have a balcony?
No, they do not have. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is, at no extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, we do at the reception area. - Is there a swimming pool? When is it open?
Yes, there is a swimming pool, open from 09am to 08pm. - Is parking or garage available?
Private parking is available and it is free. - Where can we rent a car?
In Saint Pierre des Corps or Tours. - Are there grocery stores or supermarkets in the surroundings?
There are supermarkets in Bléré and Montrichard and Amboise and grocery stores in Chenonceaux. - Which is the nearest airport?
Tours Saint Symphorien or Paris. - Do you have a pickup or shuttle service from and to the airport?
No, but you have a taxi service. - Which is the nearest railway station?
Chenonceaux 0.500 km and St Pierre des Corps and Tours at about 35 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, they are. - Is there a restaurant in the Property?
Yes, there is a gastronomic restaurant. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can from the phone plug.
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