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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In any time, Check Out before midday.
  • Is the price per room/apartment or per person?
    The price is per person.
  • Is breakfast included in the price and what type of breakfast?
    A continental breakfast is not included in the price.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    English, Spanish and German.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 2 floors, but we do not have the lift.
  • Are there quiet, private, romantic rooms?
    There are quiet and private rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not have.
  • Do the rooms/apartments have a balcony?
    Yes, some rooms do have the balcony.
  • Do you have non smoking rooms/apartments?
    Yes, we do have.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is a satellite TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    No, there is not.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do have.
  • Is there a swimming pool? When is it open?
    No, there is not.
  • Is parking or garage available?
    Some places are available in front of the hotel, at an extra charge or a free parking is available few meters from the hotel.
  • Where can we rent a car?
    At the reception.
  • Which is the nearest airport?
    Tours airport.
  • Do you have a pickup or shuttle service from and to the airport?
    We do have a taxi service at an extra charge.
  • Which is the nearest bus-stop?
    At the railway statiion or at "Statue Rabelais".
  • Which is the nearest railway station?
    Chinon.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not.
  • Are pets welcome?
    Yes, they are welcome at an extra charge.
  • Is there a restaurant in the Property?
    Yes, there is.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can.