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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 3pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
No, it is not included and it is a buffet breakfast. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
French, English, German, Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 3 floors and we do have an elevator. - Are there quiet, private, romantic rooms?
There are very romantic and quiet rooms and all of them are dedicated to historic characters linked to the castle's history. - Are linens and towels provided or do I need to bring my own?
Linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Room Gilbert de Lafayette does have a spacious terrace. - Do the rooms/apartments have a balcony?
No, they do not have. - Do you have non smoking rooms/apartments?
No, we do not have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, but TV is available on request and there are international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not air conditioning. - Is there a dining room where we could sometimes all dine together?
Yes, there is: we serve dinner in Salons Aymard de Chouppes only for our guests and upon reservation. - Do you have an Internet/E-Mail point in the Property?
No, we do not have. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
Parking is available, free of charge. - Where can we rent a car?
In Tours. Our staff can arrange this for the guests. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are in Reignac or in Loches. - Are there vineyards nearby?
Yes, there are: Montlouis and Vouvray are 20 km from the castle and Chinon is 35 km. - Which is the nearest airport?
Tours Saint Symphorien (25 km). - Do you have a pickup or shuttle service from and to the airport?
No, but we can book a taxi. - Which is the nearest bus-stop?
100 meters from the castle. - Which is the nearest railway station?
Reignac railway station or Tours Saint Pierre des Corps (20 km). - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Pets are welcome, but at an extra charge. - Is there a restaurant in the Property?
No, there is not, but we serve dinner in Salons Aymard de Chouppes only upon reservation. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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