FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 11.30am.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included in the room rate. It is a continental buffet breakfast.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and an elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  We provide linens and towels.
• Do the rooms/apartments have a terrace/courtyard?
  Some of the rooms a have private terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a television with international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling phone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no air conditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a private dinning room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, you can connect your computer nearby the reception using the WiFi connection.
• Is there a swimming pool? When is it open?
  We have a outdoor swiming pool (heated 26°) opened from May to October.
• Is parking or garage available?
  Yes, parking and garage (free).
• Where can we rent a car?
  In Tours (station).
• Are there grocery stores or supermarkets in the surroundings?
  Yes, at 8 km.
• Are there vineyards nearby?
  Yes, nearby the castle (1 km) is part of the vineyards of Bourgueil.
• Which is the nearest airport?
  Tours.
• Do you have a pickup or shuttle service from and to the airport?
  No, but we can organize the transfert by taxi.
• Which is the nearest bus-stop?
  There are no bus stops.
• Which is the nearest railway station?
  Tours station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, but you can use the receptions' computer.