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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 4pm until 7pm, Check Out before 11.30am. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
The breakfast is included in the price. - Is heating included in the price?
Yes, the heating is included in the price. - Can we settle the bill on arrival?
Yes, if you want. - Which languages are spoken at the reception?
English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors and no elevators. - Are there quiet, private, romantic rooms?
All rooms are quiet and romantic. - Are linens and towels provided or do I need to bring my own?
Linens and Towels are provided. - Do the rooms/apartments have a terrace/courtyard?
The rooms have no terraces. - Do the rooms/apartments have a balcony?
The rooms have no balconies. - Do you have non smoking rooms/apartments?
There are non smoking rooms on request. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Television is in the rooms but not in the roulotte. - Is there a telephone with direct dialling in the rooms/apartments?
There is no telephone in the rooms. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
There is an internet access at the reception. - Is there a swimming pool? When is it open?
The swimming pool is opened from 1st may to 30th sept. - Is parking or garage available?
The parking is free. - Where can we rent a car?
At St Rémy de Provence. - Are there grocery stores or supermarkets in the surroundings?
At St rémy de Provence. - Are there vineyards nearby?
Yes a few kms away. - Which is the nearest airport?
Marseille airport. - Do you have a pickup or shuttle service from and to the airport?
No, there is not. - Which is the nearest bus-stop?
There are no buses. - Which is the nearest railway station?
Avignon station is the closest. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes. - Is there a restaurant in the Property?
Yes, there is a "table d'hotes". - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you cannot.
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