FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is not included.Continental buffet is served.
• Can we settle the bill on arrival?
  Yes you may settle the bill on arrival.
• Which languages are spoken at the reception?
  English, Polish, Russian, French, Italian, Deutsch.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel has one floor without lift.
• Are there quiet, private, romantic rooms?
  The rooms are completely sound-proofed.
• Do the rooms/apartments have a terrace/courtyard?
  No the rooms have no terrace.
• Do the rooms/apartments have a balcony?
  No the rooms have no balcony.
• Do you have non smoking rooms/apartments?
  Yes we do have smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there are TV in the rooms, french cable tv (canal+) is available.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there is a direct dial telphone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air conditioning is available in all of the rooms anytime.It is free of charge.
• Do you have an Internet/E-Mail point in the Property?
  There is an internet point in the property.
• Is there a swimming pool? When is it open?
  Nearby there is a swimming pool at one minute from the hotel.
• Is parking or garage available?
  Guarded parking is available free of charge.
• Where can we rent a car?
  Europe Car rental agency is closeby.
• Which is the nearest airport?
  Lyon Saint-Exupéry is at 1.30 hour from the hotel.
• Do you have a pickup or shuttle service from and to the airport?
  No there is no shuttle service.
• Which is the nearest bus-stop?
  No there is no bus stop.
• Which is the nearest railway station?
  Lons-le Saunier railway is at 10 minutes from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No there is no fitness center in the property.
• Are pets welcome?
  Yes pets are welcomed with a daily extra charge.
• Is there a restaurant in the Property?
  Yes there is a restaurant inside the casino room.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes there is a Wifi connection in the rooms.