FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No, the breakfast is not included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors and there is no lift in the building.
• Are there quiet, private, romantic rooms?
  The rooms are all quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  No, there are no terrace.
• Do the rooms/apartments have a balcony?
  We have 2 rooms with balcony.
• Do you have non smoking rooms/apartments?
  Yes, all of the rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All room are equipped with Satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there are direct telephones in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no air conditioning in the rooms.
• Do you have an Internet/E-Mail point in the Property?
  Yes we do have an Internet Point.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  Yes, there is a parking within the limit of free places.
• Where can we rent a car?
  Yes, you may ask it at the reception.
• Which is the nearest airport?
  The nearest airport is Deauville Saint Gatien at 15Km.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not organize pickup services only the taxi.
• Which is the nearest bus-stop?
  The nearest bus stop is "art station".
• Which is the nearest railway station?
  The nearest railway station is Deauville-Trouville at 10mn from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center in the property.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  The hotel provides high speed internet access (Wi Fi).