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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In any time, Check Out before midday.
  • Is the price per room/apartment or per person?
    The price is per room.
  • Is breakfast included in the price and what type of breakfast?
    An American breakfast is not included.
  • Can we settle the bill on arrival?
    Yes, you can if you prefer.
  • Which languages are spoken at the reception?
    English, German, Italian and Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are seven floors and we do have two lifts.
  • Are there quiet, private, romantic rooms?
    There are private and quiet rooms.
  • Do the rooms/apartments have a terrace/courtyard?
    No, they do not have.
  • Do the rooms/apartments have a balcony?
    No, they do not have.
  • Do you have non smoking rooms/apartments?
    Yes, we do have some non smoking rooms.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is air conditioning and there is not extra charge for this.
  • Do you have an Internet/E-Mail point in the Property?
    No, we do not have, but we have WI FI in all the rooms.
  • Is there a swimming pool? When is it open?
    No, there is not, but there is a swimming pool near the hotel.
  • Is parking or garage available?
    Yes, a parking and a garage are available.
  • Where can we rent a car?
    Near the hotel, 2 minutes walking.
  • Which is the nearest airport?
    Tours, Nantes and Paris.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not have.
  • Which is the nearest bus-stop?
    All the line in front of the hotel.
  • Which is the nearest railway station?
    Railway station Tours 1 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is not, but there is a fitness center close to the hotel.
  • Are pets welcome?
    Pets are welcome.
  • Is there a restaurant in the Property?
    Yes, there is. Restaurant is open the entire week from 12pm until 2pm and for dinner from 7pm until 10pm.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can: WI FI is available in all rooms.