FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm until 7pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes of course, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  This is a villa, there is one plain floor with no elevator.
• Are there quiet, private, romantic rooms?
  Yes, they are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, the linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the rooms do have a terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have balconies.
• Do you have non smoking rooms/apartments?
  All of our rooms are non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV in the rooms and only satellite TV in our room "suite".
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is a telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no airconditioning in the rooms.
• Is there a dining room where we could sometimes all dine together?
  There is noo dining room but a summer kitchen where you can prepare and have your meals if you want.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have Internet point and WIFI Free everywhere.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and it's opened from April to October.
• Is parking or garage available?
  Yes, a parking is available.
• Where can we rent a car?
  At the train station of Avignon.
• Are there grocery stores or supermarkets in the surroundings?
  The nearest supermarket is in the city of Apt.
• Are there vineyards nearby?
  Yes, there are vineyards nearby.
• Which is the nearest airport?
  Marseille Provence is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  The nearest bus stop is in Apt.
• Which is the nearest railway station?
  The nearest train station is in Avignon.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  No, they are not allowed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, there is free wifi connection in the property.