FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included. It is a French breakfast with homemade products.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  French, English, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has 2 floors without a lift as it is a 18th century stone house.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the room has its own private terrace.
• Do the rooms/apartments have a balcony?
  No, there is no balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking room.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a sat TV in the living room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, but you can use the house telephone with a prepaid card.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not but the walls are very thick and cool even in summer.
• Is there a dining room where we could sometimes all dine together?
  No, there isn't.
• Do you have an Internet/E-Mail point in the Property?
  No, but we are working on it.
• Is there a swimming pool? When is it open?
  Yes, there is a 12X6 mt swimming pool opened from April trough October.
• Is parking or garage available?
  Yes, there is a parking lot in front of the house.
• Where can we rent a car?
  You may rent a car in the nearest towns of Apt and Cavaillon.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there is a grocery in Joucas and supermarkets in Apt.
• Are there vineyards nearby?
  Yes, there are vineyards around the property.
• Which is the nearest airport?
  Marseille is the nearest International airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  There is a bus stop in Cavaillon.
• Which is the nearest railway station?
  Avignon TGV and Aix TGV are the more convenient railway stations.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, well behaved pets are welcomed.
• Is there a restaurant in the Property?
  No, but we may advise you good choices nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, for the moment we do not have Internet connection.