FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No, breakfat is available for an extra charge.It is a buffet breakfast.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  No, you may settle the bill on departure.
• Which languages are spoken at the reception?
  French and a little English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has two floors and no elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Linen are supplied but not swimming towels.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the rooms have a terrace and courtyard.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, all of our rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There are TV with French Channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is an airconditioning in the rooms for no charge.
• Is there a dining room where we could sometimes all dine together?
  No, there is no common dining rooms.
• Do you have an Internet/E-Mail point in the Property?
  No, there is no Internet point.
• Is there a swimming pool? When is it open?
  There is a summer pool opened from October trough April.
• Is parking or garage available?
  No, parking is not available.
• Where can we rent a car?
  You may rent a car in Apt or Cavaillon.
• Are there grocery stores or supermarkets in the surroundings?
  There are grocery stores in Roussillon and supermarkets in Apt.
• Are there vineyards nearby?
  No, there are no vineyards nearby.
• Which is the nearest airport?
  Marseille is the nearest International Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, there is no pick-uo service.
• Which is the nearest bus-stop?
  Apt is the nearest bus stop.
• Which is the nearest railway station?
  Avignon is the closest railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there us no fitness center in the property.
• Are pets welcome?
  No, pets are not welcome.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, there is modem connection from the rooms.