FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 5pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, a Continental breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors without a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, rooms do not have a terrace.
• Do the rooms/apartments have a balcony?
  No, rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, a satellite TV is available in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, airconditioning is available free of charge.
• Is there a dining room where we could sometimes all dine together?
  No, there is no common dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an Internet point.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool, but there is a Jacuzzi.
• Is parking or garage available?
  There is a public secured parking nearby.
• Where can we rent a car?
  You can rent a car in town or in Avignon.
• Which is the nearest airport?
  Avignon is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest bus-stop?
  The nearest bus station is at 5 minutes by foot.
• Which is the nearest railway station?
  The l'Isle sur Sorgue train station is the nearest one.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center in the property.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect the modem from the room.