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FAQs - Frequently Asked Questions


 
  • At what time can we check-in and out?
    All accommodations, Check In from 4pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The price is per room for single or double occupancy.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is included in the price and it is a continental breakfast.
  • Is heating included in the price?
    Heating and air conditioning are included in the price.
  • Can we settle the bill on arrival?
    You can settle the bill on arrival or departure, as you like it.
  • Which languages are spoken at the reception?
    French and English are spoken.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There is 1 floor and one garden-level and there's no elevator in the house.
  • Are there quiet, private, romantic rooms?
    All our rooms are quiet and some look more romantic than others.
  • Are linens and towels provided or do I need to bring my own?
    All linens and towels are provided on the premises.
  • Do the rooms/apartments have a terrace/courtyard?
    No, one of our rooms has a terrace.
  • Do the rooms/apartments have a balcony?
    No, none of our rooms has a balcony.
  • Do you have non smoking rooms/apartments?
    The whole house is non smoking.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
    The TV set is in the seating room with a free cable TV.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is a card telephone in the house as well as a computer with DSL connection.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    The air conditioning is in each room and free of charge. You simply ask when check-in the remote control to activate it.
  • Is there a dining room where we could sometimes all dine together?
    Our dining room is only for table d'hôtes we are proposing but you are free to take your meals in the garden ans use the garden-level kitchen.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do have an Internet/E-Mail point in the house.
  • Is there a swimming pool? When is it open?
    Yes, we do have a swimming pool and it is open in the season, depending on the outside temperature
  • Is parking or garage available?
    There is private parking attached to the house
  • Where can we rent a car?
    You can rent a car in Avignon TGV Station or Marseilles Airport.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes, there is a small supermarket in the village and different shops; or bigger supermarkets in Apt, 15 mns away by car.
  • Are there vineyards nearby?
    Yes, there are several vineyards nearby.
  • Which is the nearest airport?
    The nearest international airport is Marseilles, about 1 hour away.
  • Do you have a pickup or shuttle service from and to the airport?
    No, if you don't rent a car, you will have to take a taxi.
  • Which is the nearest bus-stop?
    The nearest bus-stop for Avignon is at 4 km.
  • Which is the nearest railway station?
    The nearest railway station is Cavaillon for some destinations, Avignon for TGV Station, and Apt for train tickets.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No, there is no fitness center.
  • Are pets welcome?
    No, pets are not welcome in our house.
  • Is there a restaurant in the Property?
    No, restaurant in the property but about 10 of them around, in the village.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, Internet is accessible from the rooms.