FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 4pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included. It is a Continental organic breakfast.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  French, English, Spanish and Portuguese.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors without elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet, private and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, there is no terrace.
• Do the rooms/apartments have a balcony?
  No, there is no balcony.
• Do you have non smoking rooms/apartments?
  No, there is no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV in each room and international channels in 1 room.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is air conditioning in the rooms without extra charge for this.
• Do you have an Internet/E-Mail point in the Property?
  There is Internet connection in the rooms.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  There is a Public parking close to the apartment.
• Where can we rent a car?
  You may rent a car at Perrache station.
• Which is the nearest airport?
  Lyon Saint-Exupéry is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, there is a shuttle every 20 minutes.
• Which is the nearest bus-stop?
  Bellecour, Antonin Poncet are the closest bus stops.
• Which is the nearest railway station?
  Perrache is the closest railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center in the property.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  No, not in the property but in the same building.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, there is the modem connection.