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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per room for single or double occupancy. - Is breakfast included in the price and what type of breakfast?
Breakfast is included in the price and it is a continental breakfast. - Is heating included in the price?
Heating and air conditioning are included in the price. - Can we settle the bill on arrival?
You can settle the bill on arrival or departure, as you like it. - Which languages are spoken at the reception?
French, Dutch and English are spoken. - How many floors are there in the building and do you have an elevator (lift) in the building?
here is one plain floor. - Are there quiet, private, romantic rooms?
All our rooms are quiet very romantic. - Are linens and towels provided or do I need to bring my own?
All linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
None of our rooms has a terrace. - Do the rooms/apartments have a balcony?
No, none of our rooms has a balcony. - Do you have non smoking rooms/apartments?
The whole house is non smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there is a Tv in the rooms. - Is there a telephone with direct dialling in the rooms/apartments?
There is a telephone in the rooms. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
The air conditioning is in each room and free of charge. - Is there a dining room where we could sometimes all dine together?
Our dining room is only for table d'hôtes we are proposing. - Do you have an Internet/E-Mail point in the Property?
Yes, we do have an Internet/E-Mail point in the house. - Is there a swimming pool? When is it open?
Yes, we do have a swimming pool and it is open in the season, depending on the outside temperature - Is parking or garage available?
There is private parking attached to the house - Where can we rent a car?
You can rent a car in Avignon TGV Station or Marseilles Airport. - Are there grocery stores or supermarkets in the surroundings?
Yes, there is a small supermarket in the village and different shops; or bigger supermarkets in Apt, 15 mns away by car. - Are there vineyards nearby?
Yes, there are several vineyards nearby. - Which is the nearest airport?
The nearest international airport is Marseille, about 1 hour away. - Do you have a pickup or shuttle service from and to the airport?
We may organize a shuttle service. - Which is the nearest bus-stop?
The nearest bus-stop for Avignon is at 4 km. - Which is the nearest railway station?
he nearest railway station is Cavaillon for some regional destinations, Avignon for TGV connection. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is no fitness center. - Are pets welcome?
Yes, pets are accepted for extra charge. - Is there a restaurant in the Property?
No, restaurant in the property but we do special dinners on request. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can connect the modem from the rooms.
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