FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  A buffet breakfast is not included.
• Can we settle the bill on arrival?
  No, you can not.
• Which languages are spoken at the reception?
  French, English and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and we do have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Some of our rooms do have terrace.
• Do the rooms/apartments have a balcony?
  Some rooms do have a balcony.
  
• Do you have non smoking rooms/apartments?
  Yes, we do: all rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with TPS.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have.
• Is there a swimming pool? When is it open?
  There is a warm and covered swimming pool open from March to November.
• Is parking or garage available?
  A private parking is available.
• Where can we rent a car?
  In the centre of Chinon.
• Which is the nearest airport?
  Tours 45 km.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest bus-stop?
  500 metres.
• Which is the nearest railway station?
  In Chinon, 2 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not, but there is one close by.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can: a WI FI connection is available.