FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are both per room and per person.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is buffet style, and it is not included.
• Can we settle the bill on arrival?
  We ask for a deposit at the moment of the reservation.
• Which languages are spoken at the reception?
  English, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors and the elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them.
• Do the rooms/apartments have a balcony?
  Yes, some of them.
• Do you have non smoking rooms/apartments?
  Yes, on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have an Internet Point, and it is illimited and for free.
• Is there a swimming pool? When is it open?
  Yes, there is.
• Is parking or garage available?
  Yes, it is.
• Where can we rent a car?
  In Annecy.
• Are there grocery stores or supermarkets in the surroundings?
  There is a small grocery store in Talloires, or supermarkets in Annecy, 12 km far.
• Which is the nearest airport?
  Annecy, 15 km.
• Do you have a pickup or shuttle service from and to the airport?
  We can organize it.
• Which is the nearest bus-stop?
  Talloires.
• Which is the nearest railway station?
  Annecy.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, it is not possible.