FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Our rich continental breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  French, English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Most of the rooms are on the ground floor. Five of our rooms are on the first but there is no lift.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, all rooms do.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Sat/Tv in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is seasonal and free of charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  Yes, there is. It is open from May to October depending on weather conditions.
• Is parking or garage available?
  Yes, large parking available.
• Where can we rent a car?
  Ask the front desk.
• Which is the nearest airport?
  Marseille-Provence airport (20 km).
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest railway station?
  Aix en Provence railway station (5 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, but only small pets.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.