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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before 11am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Breakfast is included. It is a full gourmet breakfast including fresh-squeezed juice, fruit salad, a hot dish (for example, pancakes or quiche), breads and pastries and homemade cakes, jam, honey, tea and coffee. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, as you prefer. - Which languages are spoken at the reception?
French, English, Spanish, Portuguese. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 floors and no elevator. - Are there quiet, private, romantic rooms?
Yes, our rooms are very quiet. - Are linens and towels provided or do I need to bring my own?
Yes, they are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, some do. - Do the rooms/apartments have a balcony?
Yes, some do. - Do you have non smoking rooms/apartments?
The entire establishment is non-smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
No, there is not. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not. - Is there a dining room where we could sometimes all dine together?
No, there is not. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
Yes, there is. It is open generally from May to September. - Is parking or garage available?
Yes, free parking available. - Where can we rent a car?
Marseille or Avignon. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are some grocery stores close by. - Are there vineyards nearby?
Yes, there are many vineyards nearby. - Which is the nearest airport?
Avignon Caumont airport (40 km), but the major airport is Marseille Marignane (72 km). - Do you have a pickup or shuttle service from and to the airport?
No, we do not. - Which is the nearest bus-stop?
There are no bus stops nearby. - Which is the nearest railway station?
Avignon TGV station, 50 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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