FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included.
• Is heating included in the price?
  Yes, haeting is included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  French, English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is one plain floor.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet, private and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of them do have a terrace and a courtyard.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  No, there is no non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a tv in the apartment only.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, because the walls are very thick.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a common dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is an Internet point.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool opened from May to November.
• Is parking or garage available?
  Yes, there is a parking available.
• Where can we rent a car?
  You may rent a car in the city center.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores and supermarkets at 1,5 kms.
• Are there vineyards nearby?
  Yes, there are vineyards nearby.
• Which is the nearest airport?
  Avignon and Marseille are the closest airports.
• Do you have a pickup or shuttle service from and to the airport?
  No,but we know somebody who can do this service.
• Which is the nearest bus-stop?
  There is a bus stop in the city center.
• Which is the nearest railway station?
  Isle sur la Sorgue et Avignon are the closest railway stations.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  No,only very small pets may be accepted.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect your modem from the rooms.