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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before 11am.
  • Is the price per room/apartment or per person?
    Prices are per room.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is not included.
  • Can we settle the bill on arrival?
    Yes.
  • Which languages are spoken at the reception?
    We have a multilingual staff.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have a ground and a first floor.
  • Are there quiet, private, romantic rooms?
    Yes, all our rooms are quiet and private and romantic...but you are in one of the most romantic region of the world.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, some a terrace or a courtyard.
  • Do the rooms/apartments have a balcony?
    Some.
  • Do you have non smoking rooms/apartments?
    Yes, we have.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, satellite Tv with international channels.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, without extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    No.
  • Is there a swimming pool? When is it open?
    Yes, a wonderful swimming pool, open in the summer season. And a heated indoor swimming pool in the SPA.
  • Is parking or garage available?
    Yes, parking is available.
  • Where can we rent a car?
    You can ask to our concierge desk.
  • Are there grocery stores or supermarkets in the surroundings?
    Yes, in Gordes.
  • Which is the nearest airport?
    Avignon Airport.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, on request.
  • Which is the nearest railway station?
    Avignon.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes, our Spa.
  • Are pets welcome?
    Yes, on request.
  • Is there a restaurant in the Property?
    Yes.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.