FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 3pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, it's possible to settle the bill on arrival.
• Which languages are spoken at the reception?
  Spoken languages at the reception are : english, french and spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is no elevator (lift ) but the apartment is on the first floor.
• Are there quiet, private, romantic rooms?
  The apartment is very quiet, and the area very romantic.
• Are linens and towels provided or do I need to bring my own?
  Bed linens and towel are provided.
• Do the rooms/apartments have a terrace/courtyard?
  The apartment has its own private garden equiped with table, chairs.
• Do the rooms/apartments have a balcony?
  The apartment has no balcony.
• Do you have non smoking rooms/apartments?
  The apartment is a non smoking place.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV with 110 channels, half of them are international.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there is a telephone with direct dialling in the apartment.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no air conditioning but fans.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a dining room.
• Do you have an Internet/E-Mail point in the Property?
  Internet in the apartment is an ADSL with wifi connection.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool in the property, there is one one mile away.
• Is parking or garage available?
  Parking is available for free.
• Where can we rent a car?
  It is possible to rent a car one mile away from the apartment.
• Which is the nearest airport?
  The nearest airport is Lyon Saint Exupéry.
• Do you have a pickup or shuttle service from and to the airport?
  Private shuttle service is available from and to the airport.
• Which is the nearest bus-stop?
  The nearest bus-stop is 150 meters from the apartment, bus N° 40 goes direct to Lyon City Center.
• Which is the nearest railway station?
  The nearest railway station is Lyon Part Dieu, 3 miles away from the apartment.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No fitness center in the property but there is a very fine one mile away from the apartment.
• Are pets welcome?
  Pets are welcome if they are not noisy and very well educated.
• Is there a restaurant in the Property?
  There is no restaurant in the property, but Lyon City is famoos for its very high quality of food.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Internet in the apartment is an ADSL with wifi connection.