FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 5pm, Check Out before 11.30am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, a continental breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  English, French, Spanish, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is 1 floor with no lift.
• Are there quiet, private, romantic rooms?
  Yes, there are very quiet, private and romantic rooms.
• Are linens and towels provided or do I need to bring my own?
  All towels are provided except for the pool.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, each room has its own terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have only non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV only in the Suite but no international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no direct telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no airconditioning.
• Is there a dining room where we could sometimes all dine together?
  Yes, sometimes we may organize diners and 'table d'hotes' formula.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have an Internet point but Wifi connection.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool opened from April to Octber.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You may rent a car in Avignon or Cavaillon.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores in Gordes and supermarkets in Apt.
• Are there vineyards nearby?
  Yes, there are vineyards closeby.
• Which is the nearest airport?
  Marseille is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have shuttle service.
• Which is the nearest bus-stop?
  The closest bus stop is in Cavaillon or Apt.
• Which is the nearest railway station?
  Avignon is the closest railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center in the property.
• Are pets welcome?
  No, pets are not welcomed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot connect the modem from your room.