FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm until 7pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room for 2 persons.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is included in the price. It's a generous french breakfast with home made preserves; it's different everyday.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, the payment of the rest of the stay is made on the day of arrival.
• Which languages are spoken at the reception?
  We speak French and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  We have 2 rooms are at garden level and 2 others at the first floor by the stairs.
• Are there quiet, private, romantic rooms?
  Yes, we have created and decorated 4 personalized, warm, colourful and comfortable rooms, with separate entrances,
  king-size beds, beautiful private bathroom and toilet.
• Are linens and towels provided or do I need to bring my own?
  Yes, linens and towels are provided. Just bring your own toiletries.
• Do the rooms/apartments have a terrace/courtyard?
  Each of the two garden-level rooms opens onto its own private garden and terrace, facing Gordes.
• Do the rooms/apartments have a balcony?
  Each of the two garden-level rooms opens onto its own private garden and terrace, facing Gordes. From the balcony at the top of the staircase leading to the 2 upstairs rooms you will have a beautiful view of the village of Gordes and the mounts of Vaucluse.
• Do you have non smoking rooms/apartments?
  The property is completely non smoking (outside and inside).
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV in each room, with 6 French channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is no telephone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in the rooms; it's seasonal according to the temperature.
  There is no extra charge for it.
• Is there a dining room where we could sometimes all dine together?
  In the "Cabanon" by the swimming-pool, you can take advantage of the summer kitchen if you wish to eat your meals there.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have a WI-FI point in the property; it is in the guest lounge in "The Cabanon" by the swimming pool.
• Is there a swimming pool? When is it open?
  Yes, the swimming pool is open from april-may until october, according to the temperature of water.
• Is parking or garage available?
  Yes, we have a car-park in the fully fenced property.
• Where can we rent a car?
  You can rent a car in Marseille Airport, in Avignon (35 km), in Cavaillon (20 km).
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there is a grocery, butcher, bakers and several shops in Gordes, and several supermarkets in the surroundings (20km).
• Are there vineyards nearby?
  Yes, there is a lot of vineyards in the area.
• Which is the nearest airport?
  The nearest airports are Marseille (80 km) and Avignon (35 km).
• Do you have a pickup or shuttle service from and to the airport?
  No, we don't have a shuttle service.
• Which is the nearest bus-stop?
  The nearest bus-stop is in Gordes.
• Which is the nearest railway station?
  The nearest railway station is in Avignon with the TGV (2h 1/2 from Paris) and Cavaillon (regional lines)
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a wellness center at 6 km from our property.
• Are pets welcome?
  No, for the comfort and tranquillity of all, we cannot accept pets.
• Is there a restaurant in the Property?
  We have 2 very good and not expensive restaurants nearby us.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, not from the rooms but we have a WIFI point in the property; it is in the guest lounge in "The Cabanon" by the swimming pool.