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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 4pm until 7pm, Check Out before 11.30am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Breakfast is included in our prices: it's a breakfast with a buffet (hot beverage, typical French viennoiserie, bread , home-made cakes, cheese, fresh orange juice, home-made jams, butter, cooked fruits and fruits of the season, pork-butchery, yogurth, corn flakes... - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can, but our guests usually settle their bill upon departure. - Which languages are spoken at the reception?
English. - How many floors are there in the building and do you have an elevator (lift) in the building?
There is only one floor and we do not have an elevator. - Are there quiet, private, romantic rooms?
All our rooms are different in size and view. Some rooms are the really nice and very romantic. - Are linens and towels provided or do I need to bring my own?
Linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Some of the rooms do have a terrace. - Do the rooms/apartments have a balcony?
Only one room does have a balcony. - Do you have non smoking rooms/apartments?
Yes, we do, because all our rooms are non smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is, but there are not international channels. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is and it is included in the price. - Is there a dining room where we could sometimes all dine together?
Yes, there is and you can have your dinner with us, and the menu is changed all days. - Do you have an Internet/E-Mail point in the Property?
Yes, we do, at the reception desk. - Is there a swimming pool? When is it open?
Yes, there is a swimming pool, open from April to September and it is not heated. - Is parking or garage available?
A spacious parking is available for our guests. - Where can we rent a car?
You can rent a car in Montélimar (17 km) or if you want at the TGV Avignon station. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are, Montélimar has several supermarkets or grocery stores. - Are there vineyards nearby?
Yes, there are, Mas de Fanny is in the heart of the vineyards of the slopes of the tricastin (AOC). - Which is the nearest airport?
The nearest national airport is Marseille Marignane at 160 km. - Do you have a pickup or shuttle service from and to the airport?
No, we don't have a shuttle service, our guests have to take a taxi or rent a car. - Which is the nearest bus-stop?
In Saint de Provence center. - Which is the nearest railway station?
The nearest railway station (TGV) is in Avignon, 77 km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, they are welcome. - Is there a restaurant in the Property?
Yes, there is a restaurant in our property. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not at the moment.
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