| |
FAQs - Frequently Asked Questions
|
- At what time can we check-in and out?
All accommodations, Check In any time, Check Out before 11am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per person. - Is breakfast included in the price and what type of breakfast?
No, breakfast is not included in the price. It is a very rich buffet breakfast. - Can we settle the bill on arrival?
Yes, as you prefer. - Which languages are spoken at the reception?
French and English. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors and no lift but most of the rooms are on the ground floor. - Are there quiet, private, romantic rooms?
Yes, our rooms are all very quiet. - Do the rooms/apartments have a terrace/courtyard?
No, they do not even if most of the rooms overlook the garden. - Do the rooms/apartments have a balcony?
No, they do not. - Do you have non smoking rooms/apartments?
Yes, we do. All rooms are non smoking. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a Sat/TV with international channels in all rooms. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is, it is individually controlled and free of charge. - Do you have an Internet/E-Mail point in the Property?
No, we do not but there is free wi-fi access. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
Yes, free, spacious parking available. - Where can we rent a car?
Ask the front desk. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are some grocery stores and the commercial centre "Giant" is 1 km far from the hotel. - Which is the nearest airport?
Marseille Provence airport (20 km). - Do you have a pickup or shuttle service from and to the airport?
No, we do not. - Which is the nearest railway station?
Aix en Provence railway station (4 km). - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Yes, small pets are welcome. - Is there a restaurant in the Property?
Yes, there is. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
|
| |
|
