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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is for 2 guests per night for a double room. You have to add the price of the 3rd bed to obtain the price of the triple room. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included in the price and it is a rich buffet. - Can we settle the bill on arrival?
No, please settle the bill on departure. - Which languages are spoken at the reception?
French, English, Spanish and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors (ground floor and first floor) and no lift. - Are there quiet, private, romantic rooms?
Yes, our rooms are quiet and romantic. - Do the rooms/apartments have a terrace/courtyard?
Yes, some rooms do have a terrace with view either of the park and the swimming-pool. - Do the rooms/apartments have a balcony?
Yes, some rooms do have a balcony with view either of the park and the swimming-pool. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV in each room with some international channels (English and German). - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is, it is free of charge and seasonal. - Do you have an Internet/E-Mail point in the Property?
No, we do not but we have Wi-Fi access. - Is there a swimming pool? When is it open?
Yes, there is a large swimming-pool for adults and a small for children. They are open from April to October, all day long. - Is parking or garage available?
Yes, there is a spacious free parking. - Where can we rent a car?
Arles, Avignon or Nīmes. - Are there grocery stores or supermarkets in the surroundings?
There is a supermarket at 15 km or some grocery stores in Fontvieille (5 km). - Are there vineyards nearby?
Yes, there are. - Which is the nearest airport?
Nīmes or Marseille-Marignane. - Do you have a pickup or shuttle service from and to the airport?
No, we do not. - Which is the nearest bus-stop?
There are no bus-stops close by. - Which is the nearest railway station?
Tarascon or Beaucaire. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, there is a fitness room with gym equipment. - Are pets welcome?
Yes, pets are welcome. - Is there a restaurant in the Property?
Yes, there is. It offers the best specialities of the Provenēal cuisine! - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can. The lobby has Wi-Fi access whilst from the room you can surf the Internet through the telephone.
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