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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
  • Is the price per room/apartment or per person?
    The price is for 2 guests per night for a double room.
    You have to add the price of the 3rd bed to obtain the price of the triple room.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast is not included in the price and it is a rich buffet.
  • Can we settle the bill on arrival?
    No, please settle the bill on departure.
  • Which languages are spoken at the reception?
    French, English, Spanish and German.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are two floors (ground floor and first floor) and no lift.
  • Are there quiet, private, romantic rooms?
    Yes, our rooms are quiet and romantic.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, some rooms do have a terrace with view either of the park and the swimming-pool.
  • Do the rooms/apartments have a balcony?
    Yes, some rooms do have a balcony with view either of the park and the swimming-pool.
  • Do you have non smoking rooms/apartments?
    Yes, we do.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is a TV in each room with some international channels (English and German).
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is, it is free of charge and seasonal.
  • Do you have an Internet/E-Mail point in the Property?
    No, we do not but we have Wi-Fi access.
  • Is there a swimming pool? When is it open?
    Yes, there is a large swimming-pool for adults and a small for children. They are open from April to October, all day long.
  • Is parking or garage available?
    Yes, there is a spacious free parking.
  • Where can we rent a car?
    Arles, Avignon or Nīmes.
  • Are there grocery stores or supermarkets in the surroundings?
    There is a supermarket at 15 km or some grocery stores in Fontvieille (5 km).
  • Are there vineyards nearby?
    Yes, there are.
  • Which is the nearest airport?
    Nīmes or Marseille-Marignane.
  • Do you have a pickup or shuttle service from and to the airport?
    No, we do not.
  • Which is the nearest bus-stop?
    There are no bus-stops close by.
  • Which is the nearest railway station?
    Tarascon or Beaucaire.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes, there is a fitness room with gym equipment.
  • Are pets welcome?
    Yes, pets are welcome.
  • Is there a restaurant in the Property?
    Yes, there is. It offers the best specialities of the Provenēal cuisine!
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, you can. The lobby has Wi-Fi access whilst from the room you can surf the Internet through the telephone.