FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 5pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per apartment per week or per night.
• Is breakfast included in the price and what type of breakfast?
  No, it is not. You have the possibility to get our "Grab & Run" or " Super Breakfast Buffet" breakfasts(extra cost).
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors all served by a lift.
• Are there quiet, private, romantic rooms?
  All apartments are nice and big enough to give guests space and privacy.
• Are linens and towels provided or do I need to bring my own?
  Yes, bed linens are provided.
• Do the rooms/apartments have a terrace/courtyard?
  All apartments come with a balcony or terrace with outdoor furniture.
• Do the rooms/apartments have a balcony?
  All apartments come with a balcony or terrace with outdoor furniture.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  You have your own kitchen and table to dine together.
• Do you have an Internet/E-Mail point in the Property?
  As part of the E@syConnect Service concept, Radisson SAS hotels offer Free Broadband. In our hotel, we offer high-speed and wireless Internet access free of charge throughout the hotel for registered guests.
• Is there a swimming pool? When is it open?
  Yes, there is, we have an outdoor swimming pool.
• Is parking or garage available?
  Public underground parking is available (extra cost). Please keep in mind that Arcs 1950 is a car free resort.
• Where can we rent a car?
  In Bourg Saint Maurice.
• Which is the nearest airport?
  It is Lyon.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  It is Arcs 1950.
• Which is the nearest railway station?
  It is Bourg Saint Maurice.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is. All our guests have free access to our health (swimming pool and jacuzzi) and fitness facilities. The fitness room is equipped with exercise bikes, sets of free weights, and treadmills. The resort also offers a sauna and steam bath.
• Are pets welcome?
  Yes, they are (extra cost).
• Is there a restaurant in the Property?
  The restaurants of Arcs 1950 are just a few step away of the resort: EAST, an Asian restaurant faces "LOS CHICANOS", and you can find within a few minutes walk 4 other places to enjoy Italian cuisine at "Chalet de Luigi", or "La Casa", and of course the traditional fondue and special mountain dishes from Savoie are being served "Chez Anne", unless you would prefer a French pancake at "La Crêperie".
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  As part of the E@syConnect Service concept, Radisson SAS hotels offer Free Broadband. In our hotel, we offer high-speed and wireless Internet access free of charge throughout the hotel for registered guests.