FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Price per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Is heating included in the price?
  Heating not included.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  French, English, Italian, German and Swedish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The apartments are built at ground level and there are some apartments on the first floor. No elevators.
• Are there quiet, private, romantic rooms?
  These are apartments in a large, peaceful park.
• Are linens and towels provided or do I need to bring my own?
  Linen and towels can be rented; otherwise the guests must bring their own.
• Do the rooms/apartments have a terrace/courtyard?
  Each apartment has a terrace.
• Do the rooms/apartments have a balcony?
  Each apartment has a terrace.
• Do you have non smoking rooms/apartments?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  TVs can be rented for the apartments.
• Is there a telephone with direct dialling in the rooms/apartments?
  A direct phone line can be opened for each apartment.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No air-conditioning.
• Is there a dining room where we could sometimes all dine together?
  The Hotel has a dining room at 400 metres from the apartments.
• Do you have an Internet/E-Mail point in the Property?
  Internet/E-mail point is located in the Hotel, not the apartments.
• Is there a swimming pool? When is it open?
  Yes. It is open from mid-June to mid-September, depending on the weather.
• Is parking or garage available?
  Parking is available at a cost during the high season.
• Where can we rent a car?
  Either in Hyeres or in Toulon.
• Are there grocery stores or supermarkets in the surroundings?
  There is one grocery store in the village. The large supermarkets are 5 km away.
• Which is the nearest airport?
  Toulon-Hyeres International Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, but taxis are available.
• Which is the nearest bus-stop?
  Right in the village.
• Which is the nearest railway station?
  Hyeres
• How far away is the beach?
  500 metres away.
• Is the beach private or public?
  Public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  Only during High Season, July and August.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Not from the apartment.