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FAQs - Frequently Asked Questions |
- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
This is the price per room. - Is breakfast included in the price and what type of breakfast?
Breakfast is continental and it is at guests' disposal with an extra charge. - Is heating included in the price?
Yes. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, German, Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
We have 3 floors. The lift stops at the second floor. - Are there quiet, private, romantic rooms?
All rooms are quiet and romantic. - Are linens and towels provided or do I need to bring my own?
Of course! Linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Some of thems have. - Do the rooms/apartments have a balcony?
Some of thems have. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
We have the Tv and is equipped with internet and pay tv (french and english movies) and international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, we have a two ways air-conditionning. - Is there a dining room where we could sometimes all dine together?
We have a restaurant. - Do you have an Internet/E-Mail point in the Property?
Yes, in the room. - Is there a swimming pool? When is it open?
Yes, we have a heating swimming pool open from June to September. - Is parking or garage available?
Yes. - Where can we rent a car?
In Avignon or Orange. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Which is the nearest airport?
Marseille and Avignon. - Do you have a pickup or shuttle service from and to the airport?
No, but we can reserve a taxi for you. - Which is the nearest railway station?
Orange. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes, with an extra charge. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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