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France - Tourist Information - Disabled Travellers

France sincerely welcome people who use wheelchairs, have other mobility restrictions, are sight- or hearing-impaired, or otherwise need special assistance. The French Ministry of Tourism is aware of the needs of disabled people when travelling, and a new logo depicting four types of disability has been designed: physical (impaired mobility), mental disability, partial sight or blindness and hearing difficulty and deafness. These symbols are displayed in airports as well as other public places and guide books and indicate meeting points where help is available. Moreover, a big effort has been made in public places to provide access ramps, handicapped accessible restrooms, reserved parking spaces, and specially-equipped telephone booths.

Special services and facilities are available for travelers who require them, i.e. registered blind people can sometimes take a companion with them free of charge. Check with the transport companies to have more information.

In France all airports are able to accommodate passengers with special physical needs, and at Paris airports you can ask for the AéroGuide for disabled travellers, which contains information about airport accessibility, recommended itineraries, time requirements, distances, possible obstacles, and a listing of special services.

Several transport companies offer discounts and benefits. For example Eurostar, TGV and Corail trains provide wheelchair positions in first class compartments for second class fares. Other concessions vary from company to company, i.e. Eurostar and Thalys trains offer discounts for adult escorts, and should be checked when booking.

Railway stations have specially reserved parking places to facilitate access, and on selected platforms there are call boxes that can be used to request assistance. Most station have wheelchairs at reception areas, and will provide boarding assistance on request. Larger stations have electric carts and special ticket offices for people needing assistance, including, for example, the hearing-impaired.

Wheelchair rentals in Paris

CRF: +33 (0)1 43.73.98.98

Integral: +33 (0)1 45.88.33.00

Material Para Medical: +33 (0)1 43.26.75.00


Useful Links

Travel and tourist guide for the disabled
The French paralysis association
Blind and visual handicapped French federation
Handicap Evasion association
French disabled sports federation


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