FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  All our rates are per room.
• Is breakfast included in the price and what type of breakfast?
  We serve a continental breakfast with an extra charge. Our breakfasts include a hot beverage, home-made viennoiserie, baguette, yoghurt, fresh orange juice, marmelade and honey and butter.
• Can we settle the bill on arrival?
  Our guests usually settle their bill upon departure. However, you might make a pre-payment on your arrival, if you wish so.
• Which languages are spoken at the reception?
  We speak French, English, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The Domaine has two floors and we do have an elevator.
• Are there quiet, private, romantic rooms?
  All our rooms are different in size and view as well as their decoration. However we do have a Deluxe room as well as our Junior Suite that would be our nicest rooms and thus the most intimate and romantic ones.
• Do the rooms/apartments have a terrace/courtyard?
  Some of the rooms (of different categories) have either a terrace or a balcony.
• Do the rooms/apartments have a balcony?
  Some of the rooms (of different categories) have a balcony.
• Do you have non smoking rooms/apartments?
  No, as we are a really small hotel (just 12 rooms), we can not propose a non-smoking rooms. However, whenever we have a reservation of somebody who is allergic e.g., we especially take care of that room before their arrival.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  We do not have any TV's in our hotel, as we want to create a more private ambiance. All of the rooms have as well a mini HIFI-chain with CD-player.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, all our rooms have telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All the rooms have air-conditioning. There is no surcharge.
• Do you have an Internet/E-Mail point in the Property?
  We propose our guests to get connected at one of the office computers.
• Is there a swimming pool? When is it open?
  We have a swimming pool that is open from Easter onwards until the end of September. It is not heated. But we also propose our Jacuzzi which is heated.
• Is parking or garage available?
  We have a large parking place.
• Where can we rent a car?
  Directly at the TGV Station in Avignon or at the Marseille - Marignane Airport.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, St. Rémy has several supermarkets or grocery stores, as well as the huge market always on Wednesdays.
• Are there vineyards nearby?
  The region of Les Baux has many well known vineyards and we can arrange for our guests to have private visits and tastings.
• Which is the nearest airport?
  The nearest airport is Marseille-Marignane at 75 km (1 hour drive) away.
• Do you have a pickup or shuttle service from and to the airport?
  If our guests wish to be picked up, we can arrange the transfer for a supplementary charge.
• Which is the nearest bus-stop?
  The nearest bus stop is in St. Rémy, 3 km away.
• Which is the nearest railway station?
  The nearest railway and TGV station is in Avignon, 18 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  We don't have a fitness center, but our swimming pool with Jacuzzi, as well as the possibilities of hiking and cycling directly away from the property.
• Are pets welcome?
  We don't allow any pets.
• Is there a restaurant in the Property?
  Yes, we have either our gastronomical restaurant "Le Saint Georges" or our bistrot with a daily changing menu.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  In some of the room you can connect your modem to the Internet, but not in all of them.