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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 3pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
The breakfast is not included in the room price. We propose a buffet breakfast. - Can we settle the bill on arrival?
You can settle the bill on arrival, but you will have to settle the extras at your departure. - Which languages are spoken at the reception?
The reception staff speak French, English, Spanish and Danish. - How many floors are there in the building and do you have an elevator (lift) in the building?
The building has 6 floors and we do have an elevator. - Are there quiet, private, romantic rooms?
Yes, you can find in our hotel quiet, private, romantic rooms. - Do the rooms/apartments have a terrace/courtyard?
Some of our rooms have a terrace. If you wish to have a room with a terrace, please let us know at the reservation time. - Do the rooms/apartments have a balcony?
Yes, some of the rooms have a balcony. - Do you have non smoking rooms/apartments?
We do not have smoking or non smoking rooms, but on request we can assign rooms which have not been occupied by a smoker for a long time. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV with international channels in every room. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone with direct dialling in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is air conditioning in the room free of charge. The air conditioning is seasonal. - Do you have an Internet/E-Mail point in the Property?
Yes, we do have an Internet point in the property and it is free of charge. - Is there a swimming pool? When is it open?
We do have an outdoor non heated swimming pool opened all year. - Is parking or garage available?
Yes, parking and garage are available at our hotel. - Where can we rent a car?
You can rent a car at the Part Dieu TGV station. - Which is the nearest airport?
The nearest airport is Saint-Exupéry international airport. - Do you have a pickup or shuttle service from and to the airport?
We do not have a pickup or shuttle service from and to the airport. - Which is the nearest bus-stop?
The nearest bus-stop is "Gare Saint Paul", at 4 minutes walking distance from the hotel. - Which is the nearest railway station?
The nearest railway station is Part Dieu TGV Station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes, there is a fitness center in the property with Gym, sauna and turkish bath. - Are pets welcome?
Yes, pets are welcome in our hotel. - Is there a restaurant in the Property?
Yes, there is a gastronomic restaurant "Les Terrasses de Lyon" from Tuesday to Saturday and "Le Petit Florentin" restaurant on Sundays and Mondays. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can connect your modem from your room.
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